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Recent Posts

When I was younger I really enjoyed seeking out the single bogus news article that was printed amongst the real ones in the April 1st edition of the Toronto Star. 

There was something delightful about the process of sifting through the headlines, because for just one da...

February 25, 2017

Over the past few weeks I made some career changes that are now official.  Skip to the last paragraph for the express news. 

Alternatively, read on for context about my decision to change (and the beginning of my vociferous campaign to change the world of change m...

November 1, 2016

Top 8 Change Management Lessons Learned from ERP Projects

August 2, 2016

Most people can't put a finger on this one. Typical responses to this question address matters like training strategy, communication efficacy and leading people from a current state to a desired future state as key characteristics of change management accomplishment. ​...

In Rio de Janeiro, Brazil, everyone is an expert in soccer [football]. But not everyone is a master.  This old adage is often applied in different forms to various cultures and passions:  Canadians know hockey, Texans are the kings of BBQ, and if you want to know somet...

Let’s look at change from an investment perspective. 

By definition, Change Management is: a collection of tools, methods, methodologies and models that focus on successfully transitioning people from current state to a desired future state [i]. 

Each time we a...

Some 500 years ago Italian philosopher Niccolò Machiavelli had this to say about change management: "There is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things [i]."

Few would argue that...

April 17, 2016

The only constant is change, change is pervasive, change is inevitable, change is ongoing. There are literally thousands of clichés that attest to the difficulty of managing change. And although most organizations recognize the importance of change management, research...

March 14, 2016

It should come as no surprise that CEOs from the world’s top performing organizations are acutely aware that the organizational ability to change plays a key role in improving operational efficiency, effectively reacting to market demands, leveraging innovation, and ul...

February 24, 2016

We often liken Organization Design (OD) to an art form, because opinions about its definition vary, and like art, the topic is widely debated.  Most people have no trouble pointing out what they think is good or bad art, but they struggle when it comes to describing wh...

December 4, 2015

Ask the most powerful taxi mogul in America how taxi medallion prices are doing in New York City, Chicago or Philly and you'll probably hear a few expletives in his response.  Not surprising, given Uber's efficacious gains in market share across 67 countries in its few...

November 19, 2015

According to Chinese horoscope 2015 was the year of the sheep.  As we say baa-bye to 2015 we look back at a year where technology and digital disruption became synonymous with the upheaval of traditional business heavyweights.

Consider the following:

The world's largest...

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Inukshuk are stone landmarks built by peoples native to the Arctic tundra region.  They are used as directional indicators to break up the uniformity of barren, desolate and forbidding - yet beautiful northern landscapes.  Inukshuk can identify safe passage through mountain valleys, beyond open water channels, and act as vital navigational way-points to prosperous hunting grounds.

A familiar Inukshuk is a welcoming sight to travelers on an otherwise featureless and unforgiving landscape.  Our first client said that we have a similar effect, so we decided to embrace Inukshuk as a brand.  We are proud of our reputation for leading the way to improved business agility and building organizational capability to execute transformational change better and faster than the competition.