Change Management's Fatal Flaw
Some 500 years ago Italian philosopher Niccolò Machiavelli had this to say about change management: "There is nothing more difficult to carry out nor more doubtful of success nor more dangerous to handle than to initiate a new order of things [i]." Few would argue that managing change is easy, and yet it seems that everyone is an expert. So what have we learned over the course of the past 5 centuries? Until recently, not much: we really only started seeing the development o