The Compounding Effect of Change of ROI: Big Wins or Big Losses?
Let’s look at change from an investment perspective. By definition, Change Management is: a collection of tools, methods, methodologies and models that focus on successfully transitioning people from current state to a desired future state [i]. Each time we attempt to change something, we invest time, resources and effort with the expectation of a benefit, or Return on Investment (ROI). The definition of ROI is a performance measure used to evaluate the efficiency of an inves